Temporary Desktop Migration Technician
Location: Bar Harbor, Maine
Date Posted: 19 Sep, 2019
Date Posted: 19 Sep, 2019
Our client is looking for Temporary Desktop Migration Technicians to join their team to support and migrate current Windows 7 users to Windows 10. This will be a 3-6 month contract.
Responsibilities:
• Deploy and support of the Windows production environments
• Installs and maintains operating system and related applications to meet user requirements and to ensure stable performance
• Understands and applies the customer service skills needed for each engineering scenario.
• Understand the components of the client's Desktop environment including PC, Antivirus, Software Deployment, Printing, File Shares, GPOs, Logon Scripts, OS Deployment, and any other aspect of the end user space.
• Active with hands-on management and execution of large-scale Desktop deployments with our preferred desktop management tools.
• Will be required to assist with a project that is pertinent to Desktop hardware and software maintenance.
• Uses internal, manufacturer, and industry documentation to complete duties. Works in collaboration with peers to develop and update documentation for IT processes and standard procedures
• Provide metrics relating to Windows Upgrade program teams to managers to ensure visibility of trending achievements.
Qualifications
• Experience working with both Windows and Mac
• Possess and apply broad knowledge of IT principles, practices and procedures to the completion of difficult assignments. Must follow ITIL Processes.
• Skills in organizing resources and establishing priorities as well as multitasking
Additional client information: