Jobs

This is an excellent opportunity to work within an innovative and entrepreneurial team that has is backed by the resources and support of an established and well-respected organization! Join the Research IT team to help plan, design, and launch efficient systems in support of scientific research.

If you're the one, you will have a deep understanding and hands-on experience in Laboratory Information Systems, Scientific Data Management, Scientific and Research Computing environments, as well as in working collaboratively with Researchers and Information Technology staff.

Strategy & Planning

• Ensure high-quality research Laboratory Informatics applications performance by developing a deep and robust understanding of the solutions’ architecture and design, implementation considerations, customization, and integration.

• Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective Laboratory Informatics solutions in support of faculty and research staff.

• Play a principal role in managing the enterprise's relationship with the Laboratory Informatics vendor(s).

• Manage the team’s operational and technology development planning, including business requirements gathering, project planning, organizing and negotiating the allocation of resources.

• Own Research IT Laboratory Informatics technology solution selection and implementation; Develop and present business cases to Senior Management alongside top business stakeholders.

Operational Management

• Define and communicate milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users.

• Develop and review budgets and ensure they comply with stated objectives.

• Review the performance of Laboratory Informatics systems to determine operating costs, productivity levels, and upgrade requirements.

• Develop vendor bid requirements, reviews submitted bids for compliance with stated requirements and makes the appropriate award.

• Research potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts.

• In collaboration with peer managers, develop IT policies and procedures.

• Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.

• Hold primary responsibility for the negotiation and administration of vendor, outsource service providers, consultant contracts, service agreements, and related budget management.

Customer Experience

• Establish and nurture trusted relationships with senior-level, decision-making business executives.

• Create and drive an ongoing environment and culture of exceptional customer experience.

• Develop metrics to measure the level of customer satisfaction from all interactions with internal and external contacts.

Staff Leadership, Development & Management

• Perform organization design and job description development. Work closely with IT leadership to update job descriptions to support emerging IT organizational strategies

• Manage a team of 6-10 Research IT Laboratory Informatics and technical contract staff for excellent performance.

• Manage special projects and initiatives.

• PhD in life/natural sciences with 5+ years’ experience or Master’s degree in life/natural sciences with 10+ years’ experience at a research-focused organization strongly preferred.

• Experience operating and overseeing Research IT Laboratory Informatics systems. Experience leading Research IT planning initiatives and high-performance teams. High degree of familiarity with current Research IT technology.

• Proven experience serving as the primary leader establishing the vision and roadmap for Research IT Laboratory Informatics programs, with top responsibility for implementations, upgrades, integrations, enhancements and new capabilities.

• Experience presenting to and influencing senior-level management and key stakeholders to achieve program go/no go decisions and budgetary decisions

• Experience with systems design and development from business requirements analysis to day-to-day operations; managing scope; allocation of resources to operational versus development work; systems lifecycle.

• Proven experience implementing formal process improvement programs increasing quality and/or efficiency while reducing cost.