Implementation Associate
Location: Portsmouth, New Hampshire
Date Posted: 19 Oct, 2018
Date Posted: 19 Oct, 2018
Implementation Associate:
Are you an experienced in implementation & technical analysis and are looking for a new opportunity? Our Portsmouth, NH client is poised for growth and ready for you to join their team. This client has a startup feel with a global presence.
A day in the life:
• Assist Implementation Managers with analyzing business processes and data, configuring solution components, testing and deploying
• Assist Support Manager by providing technical analytic reports and root cause analyses on support tickets
• Establish and maintain documentation about assigned clients and their environments, system components, and source data
• Prepare business requirements documents and configuration documents for new and legacy installations
• Maintain Service Delivery templates and training resources
• Provide QA support to application deployments and bug fix releases
• Conduct analysis and write Change Orders for existing clients
• Contribute to weekly leadership status reports on request
Must Haves:
• Bachelor’s Degree in Project Management, Information Systems, Computer Science, or related field
• 2-5 years of experience managing projects and implementing software solutions
• Advanced knowledge of Microsoft Excel
• Customer-facing Experience
Benefits:
• Medical Insurance
• Dental Insurance
• Group Term Life Insurance/AD & D
• Short & Long-Term Disability Insurance
• Flexible Spending Account
• Dependent Care
• 401k Plan
• Earned Time Off – vacation, personal, illness
• Paid Holidays
• Paid Time to Volunteer
• Tuition Assistance
• Bereavement Time
• Breakfast daily, paid lunch 2x/wk, Friday hors-d'oeuvres