Jobs


Implementation Associate

Location: Portsmouth, New Hampshire
Date Posted: 19 Oct, 2018
Implementation Associate:
Are you an experienced in implementation & technical analysis and are looking for a new opportunity? Our Portsmouth, NH client is poised for growth and ready for you to join their team. This client has a startup feel with a global presence.
A day in the life: 
Assist Implementation Managers with analyzing business processes and data, configuring solution components, testing and deploying
Assist Support Manager by providing technical analytic reports and root cause analyses on support tickets
Establish and maintain documentation about assigned clients and their environments, system components, and source data
Prepare business requirements documents and configuration documents for new and legacy installations
Maintain Service Delivery templates and training resources
Provide QA support to application deployments and bug fix releases
Conduct analysis and write Change Orders for existing clients
Contribute to weekly leadership status reports on request

Must Haves: 
Bachelor’s Degree in Project Management, Information Systems, Computer Science, or related field
2-5 years of experience managing projects and implementing software solutions
Advanced knowledge of Microsoft Excel
Customer-facing Experience 

Benefits: 
Medical Insurance
Dental Insurance
Group Term Life Insurance/AD & D
Short & Long-Term Disability Insurance
Flexible Spending Account
Dependent Care
401k Plan
Earned Time Off – vacation, personal, illness
Paid Holidays
Paid Time to Volunteer
Tuition Assistance
Bereavement Time
Breakfast daily, paid lunch 2x/wk, Friday hors-d'oeuvres