Jobs

Are you an experienced Implementation Manager looking for a new opportunity? Our Portsmouth, NH client is poised for growth and ready for you to join their team. This client has a startup feel with a global presence.

The Implementation Manager is responsible for delivering solutions and building long-term client relationships.

• Develop and maintain project plans, goals, and deliverables that support business goals in collaboration with management

• Implement technical solutions by managing, leading, and performing hands-on configuration

• Responsible for overall coordination and stability of technical software development, infrastructure, and implementation work efforts from initiation through delivery

• Manage a team that designs, develops, implements and supports the MediSpend application suite

• Critical liaison between the development team and clients ensuring all milestones and technical project requirements are achieved on schedule and surpassing client expectations

• Create and maintain a knowledge base of client’s processes and the technical solutions needed to support these

• Effectively communicate updates and project expectations to team members and management in a timely and clear fashion

• Identify and manage project dependencies and critical path

• Plan, track and schedule project timelines, and budget accordingly

• Diagnose client issues and escalate to the development team

• Proactively manage changes in project scope, identify potential crises, and devise contingency plans

• Frequently conduct client product training and be available for support

• Build, develop, and grow client relationships

• Review modifications made by the development team and form quality assurance and user acceptance testing

• A minimum of 5 years of experience implementing software solutions and 5 years of experience managing medium to large scale, moderately complex IT projects

• Strong knowledge of US and OUS Transparency and Compliance within the Life Sciences Industry

• PMP certification and a minimum of 5 years of experience certified and in a Project Management role 

• Bachelor’s degree in Information Systems, Computer Science or related field preferred

• Medical Insurance

• Dental Insurance

• Group Term Life Insurance/AD & D

• Short & Long-Term Disability Insurance

• Flexible Spending Account

• Dependent Care

• 401k Plan

• Earned Time Off – vacation, personal, illness

• Paid Holidays

• Paid Time to Volunteer

• Tuition Assistance

• Bereavement Time

• Breakfast daily, paid lunch 2x/wk, Friday hors-d'oeuvres